The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
It is best to order multiple matching items at the same time so they can be better matched.
Custom Orders will be thoroughly discussed so that we are both happy with the process.
Matching older braids is off the table, I can come close with a cousin but twins rarely happen from dye lot to dye lot.
WASHING INSTRUCTIONS for Fiber and Yarn
Yarn and Fiber dyed by Corgi Hill Farm should be washed in cool to warm (not above 90 F or 32C) water with appropriate yarn and/or fiber cleansing products.
Do not use very Hot Water. Do not use detergents meant to remove stains (i.e dyes). Do not use heavily salted (i.e. soft) water for your rinsing. All of these measures may damage the fiber or yarn and may affect the color of the product.
Heavily scented wool washes have been known to be problematic with hand dyed fiber and make the colors run.
Care Instructions for Baubles and Jewelry
Cool water with a soft cloth is best for cleaning most items that are not fiber or yarn.
I will happily reserve a listing for you for up to 5 days. if you do not pick up your reserve listing within 48 hours from the end of the reserve date we have agreed upon I will release the item.